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FAQ

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Any questions? Check answers.

  • What is the minimum order quantity?

    One unit minimum order

  • What is your delivery time?

    30 to 90 days

  • What’s the payment term?

    When we quote for you, we will confirm with you the way of transaction, FOB, CIF, CNF, etc, for mass production goods, you need to pay a 30% deposit before production and70% balance against a copy of documents. The most common way is by t/t.

  • Are you a direct manufacturer or trading company?

    We are a machining factory, and we also have our own international sales department. We produce and sell all by ourselves.

  • Where is your factory?

    The factory is in Xuancheng, Anhui, China.

  • Can you do customized products?

    We can process according to the customer's provided drawings and requirements.

  • Why choose us?

    We have professional technical staff, a complete sales team, an after-sales team, and after-sales service.

  • Can your packaging ensure the safety of the product?

    We can use wooden cases that meet international transportation standards for packaging. Cushioning and support design inside the package ensures product safety.

  • What information do I need to provide to get an accurate quote?

    Drawings  and  technical requirements

  • How can I get product progress if I don't go to your company?

    You can have regular video conferences or shoot videos of processed products for feedback.

  • What about your after-sales service?

    We have equipped an after-sales team. In case of any problems, we will respond within 24 hours, find the problem within 48 hours, and try to find a solution as soon as possible.

  • Can I order a sample?

    Sure